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We’re glad you’re reaching out! Monkey Mouths welcomes questions and feedback from current and prospective patients and their families.
Complete the Contact form below or give us a call at 817-479-7019. We do our best to respond to all emails and voicemails within 48 business hours.
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In many cases, a referral is not required. However, some insurance plans do ask for a physician’s referral before an evaluation or treatment can begin, and a doctor’s referral is always needed for ongoing Occupational Therapy. Our team will review your insurance details with you and help clarify exactly what’s needed before your first appointment.
Our scheduling team will request completion of intake forms electronically prior to your first visit. When you come in person, please feel free to bring along any items that can help us get to know your child better and support his or her unique needs. This might include reports from doctors, teachers, therapists, or previous evaluations that might be helpful. If you have questions or concerns, feel free to bring those too. You may also consider bringing a favorite toy or comfort item that helps your child feel relaxed and supported during the visit.
Initial evaluations are scheduled for 60-90 minutes depending on the type, though many families find that their appointment may take less time. We’ll adjust as needed, taking the time required to get to know you and your child based on his or her individual needs and the type of evaluation being completed.
During the first session, the evaluator will spend time getting to know your child through play, observation, conversation, and standardized assessments. We’ll also talk with you about your concerns, your child’s history, and your goals for therapy so we can tailor the process to what feels most helpful for your family.
Absolutely! We welcome both parents or caregivers whenever possible. We want everyone involved in your child’s care to feel informed and supported.
If you can, it’s helpful to arrange childcare for siblings so you can focus on your child’s evaluation and the therapist can gather the clearest information. If that’s not possible, no worries — we’ll work with you and do our best to make the session comfortable and productive for everyone.
Yes. We typically recommend that your child arrive hungry, but not overly hungry. Your therapist may provide specific instructions before the evaluation, including which foods to bring.
That’s okay! Many children need time to warm up in a new environment. Our therapists are experienced in building trust and adjusting activities to help children feel comfortable. We can still gather valuable information even if your child is hesitant.
Keep it simple and positive. You might say, “We’re going to meet a new friend who has fun games and activities for kids.” Avoid making the appointment seem scary or like a test. We want your child to feel relaxed and excited.
